FAQ
FAQ – Frequently asked questions about ReinKristall
How does the ReinKristall filter work?
The filter uses a combination of activated carbon and cotton to remove contaminants such as pesticides, drug residues, microplastics, hormones, germs, and rust from your tap water. While preserving valuable minerals, the water remains fresh.
Will the ReinKristall filter fit my faucet?
Yes, the filter fits almost all standard faucets. A mounting kit with various adapters is included for easy installation.
Can I install the filter myself?
Absolutely! Installation is incredibly easy and takes just a few minutes – no tools required.
How long does a filter insert last?
One filter cartridge lasts for about 3 months or up to 500 liters of water. With the additional replacement filter included in the delivery, you'll be supplied for a total of 6 months.
Which pollutants does the ReinKristall filter remove?
The filter effectively removes pesticides, drug residues, hormones, microplastics, bacteria, viruses, rust and unpleasant odors.
Can I remove the filter if I don't need it?
Yes, the filter can be installed and removed in seconds when filtered water is not required.
Is the filter environmentally friendly?
Yes, ReinKristall uses natural materials such as cotton and significantly reduces plastic consumption by eliminating disposable bottles.
Does the filter change the taste of the water?
Yes, the filter improves the taste by removing contaminants and unwanted odors. However, the water remains natural and mineral-rich.
Can I also use the filter for hot water?
Yes, the filter is suitable for both cold and hot water and retains its full filtering performance.
How do I know when the filter needs to be changed?
We recommend changing the filter after approximately 3 months or every 500 liters of water. When the water flow decreases or the filter shows a brownish discoloration, it's time to replace it.
Can I clean or reuse the filter?
The filter inserts are disposable and not suitable for reuse or cleaning. The housing itself can be cleaned as needed.
Is the filter suitable for all types of water?
The PureCrystal filter is designed for tap water. It is not suitable for heavily contaminated water (e.g., well water).
How do I dispose of the filter inserts?
The filter inserts can be disposed of with general waste. The filter housing is durable and can be used multiple times.
How much money can I save by using the filter?
By avoiding bottled water, you can save several hundred euros a year – depending on water consumption and household size.
How quickly will I receive my ReinKristall filter after ordering?
We will deliver your filter directly to your home within 1-3 business days – free shipping included.